"Change Rules: How to Blend Consulting and Coaching and Let Your Client
Drive."
 
International Society for Performance Improvement
Culture and Change Management Conference
November 5-7, 2000, Washington DC.
www.ispi.org

Change Rules: How to Blend Consulting and Coaching and Let Your Clients Drive

Session Description
Most change management initiatives fail because they are based either in consultant-led structure change or training-driven behavior change. People work around new structures, and training doesn't change behaviors.

Consultative Coaching successfully changes behavior and structure simultaneously:

• Identify desired outcomes, and behaviors that will achieve them.
• Coach everyone in the organization on those behaviors.
• Learn from them structural obstacles to their success.
• Remove obstacles.
• Assess results and repeat.
  

Benefits Participants will learn:

• How to successfully change behavior without relying on training programs.
• How to change structures based on the needs of the people, not the theories of the consultants.
• How to set up and implement a program that helps people and organizations really change.
  

Back